Shipping Policy
A Legal Disclaimer
Last updated: August 28, 2026
At Spectacle Provisions, we roast, pack, and ship our products with care. Because we’re a small, independent operation, we don’t always move quite like a giant warehouse—but we do our best to get your order to you quickly, safely, and in good shape.
Order Processing
Coffee orders are typically roasted and packed fresh before they ship.
Most orders are processed and shipped within 2–4 business days of being placed. Orders placed on weekends or holidays will begin processing on the next business day.
During particularly busy periods, product launches, holidays, or market weekends, processing may take a little longer. If there is an unexpected delay with your order, we’ll do our best to communicate with you.
Shipping
We currently ship orders within the United States.
Shipping costs are calculated at checkout. We currently charge a flat rate to simplify the experience, and to offset increasing rates.
Once your order has been handed over to the carrier, you will receive tracking information when available.
Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delays caused by weather, carrier disruptions, incorrect addresses, or other circumstances outside of our control may occasionally occur.
Fresh Coffee
Coffee is one of the few products where a little patience can actually make the experience better.
Our coffee is roasted with freshness in mind, and we recommend allowing freshly roasted coffee a short period of time to rest before brewing. In general, there is no real expiration date for coffee beans kept under optimal storage conditions. Depending on the coffee and brewing method, many coffees taste their best several days after roasting, and up to three months after the roast date.
Your coffee may therefore arrive with a roast date that is intentionally very recent.
Shipping Address
Please make sure your shipping address is correct before completing your order.
If you realize that you entered the wrong address, contact us as soon as possible at spectacleprovisions@gmail.com. We’ll do our best to correct it before the order ships.
Once an order has shipped, we may not be able to change the delivery address or redirect the package.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, Spectacle is not responsible for packages that are lost or stolen after delivery.
If your tracking information shows that your package was delivered but you cannot locate it, we recommend checking around your property and contacting the shipping carrier first.
If your package arrives damaged, please contact us at spectacleprovisions@gmail.com as soon as possible. Photos of the package and damaged contents may be requested so that we can determine the best way to help.
If a package appears to have been damaged during transit, please keep the original packaging until the issue has been resolved.
Incorrect or Missing Items
If you receive the wrong item, an item is missing from your order, or something else appears to be incorrect, please contact us within 7 days of delivery.
We'll work with you to make it right.
Returns and Exchanges
Because coffee is a consumable product, we generally cannot accept returns of coffee once it has been shipped.
If you're unhappy with your coffee or believe there is a problem with your order, however, please reach out to us rather than simply writing it off. We care about what you're drinking, and we'll do our best to find a reasonable solution.
For non-consumable products such as merchandise, returns or exchanges may be available depending on the item and its condition. Please see our Return Policy for additional information.
Subscriptions
If you have a recurring coffee subscription, your order will be processed according to the schedule selected at checkout.
Shipping charges, processing times, and delivery estimates apply to each subscription shipment.
If you need to change, pause, or cancel a subscription, please do so before the next order is processed. Once a subscription order has entered processing or shipped, we may not be able to make changes to that shipment.
Questions About Your Order
If you have a question about an order, shipping, or delivery, please contact us:
Spectacle Provisions Co.
Email: spectacleprovisions@gmail.com
Website: www.spectacleprovisions.com
Please include your order number when contacting us about an existing order.
We’re a small operation, and every order matters to us. If something goes wrong, give us a chance to make it right.