Refund Policy

Last updated: August 28, 2026

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At Spectacle Provisions, we want you to be happy with what you order. We’re a small business, and if something isn’t right, we’d rather hear from you and find a reasonable solution than leave you with something you’re not happy with.

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Coffee & Food Products

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Because coffee and other food products are consumable, we generally do not accept returns of coffee or food products once they have been shipped.

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That said, if there is a problem with your order, please contact us. If your coffee arrives damaged, you receive the wrong coffee, an item is missing, or you believe there is a quality issue, we will work with you to determine an appropriate resolution.

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Depending on the circumstances, we may offer:

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• A replacement

• Store credit

• A refund

• Another reasonable solution

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Please contact us within 7 days of delivery so we can address the issue while the details are still fresh.

We may ask for photos of the product, packaging, or shipping label when appropriate.

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Merchandise

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Unused merchandise may be eligible for a return or exchange within 30 days of delivery, provided that the item is in its original, unused condition.

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Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrectly shipped.

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Please contact us before sending anything back. We will provide instructions for the return.

Items returned without prior approval may not be eligible for a refund.

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Damaged or Incorrect Orders

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If your order arrives damaged or you receive an incorrect or incomplete order, please contact us at spectacleprovisions@gmail.com as soon as possible.

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Please include your order number and, if possible, photographs showing the condition of the package and its contents.

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If an item was damaged during shipping or we made an error in fulfilling your order, we will make a reasonable effort to correct the issue at no additional cost to you.

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Refunds

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If we approve a refund, the refund will generally be issued to the original payment method.

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Once a refund has been processed, the time it takes for the funds to appear in your account depends on your bank or payment provider.

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Shipping charges are generally non-refundable unless the refund is the result of an error on our part or another circumstance where a refund of shipping charges is appropriate.

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Subscription Orders

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Subscription orders that have already been processed or shipped generally cannot be canceled or refunded.

If you need to pause, modify, or cancel a subscription, please do so before the next scheduled order is processed.

If a subscription shipment arrives damaged or there is another issue with the order, please contact us and we will work with you to resolve it.

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Exchanges

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For eligible merchandise, we may offer an exchange for another size, item, or available product. Exchanges are subject to product availability.

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Coffee and food products are generally not eligible for exchanges.

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Sale and Promotional Items

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Unless otherwise stated, items purchased during a sale or promotion are subject to the same return and refund terms described in this policy.

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Certain limited or final-sale items may not be eligible for return or refund. Any such restriction will be communicated at the time of purchase.

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Gift Cards

Spectacle gift cards are not redeemable for cash except where required by applicable law. Gift cards generally cannot be returned or refunded after purchase.

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Order Cancellations

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If you need to cancel an order, please contact us as soon as possible.

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We will do our best to accommodate cancellation requests, but we cannot guarantee that an order can be canceled once it has entered processing or been shipped.

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Contact Us

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If you have a question about a return, refund, damaged item, or order issue, please contact us:

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Spectacle Provisions Co.
Email: spectacleprovisions@gmail.com
Website: www.spectacleprovisions.com

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Please include your order number whenever possible.

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We may make exceptions to this policy when circumstances warrant. Our goal is simple: you should feel good about ordering from Spectacle.